13 July 2020

COVID-19 (coronavirus) Patient Update

The Australian Dental Association (ADA) have been advised by the Australian Health Principal Protection Committee (AHPPC) that Level 2 restrictions should now be implemented due to the dramatic increase in detected Covid-19 cases in Victoria.

Level 2 Restrictions


Our approach to COVID-19

Social Distancing

  • In alignment with the Australian Government and their policy regarding social distancing, we are lengthening our appointment times to ensure the waiting room is not crowded at any time

Sanitation and Cleaning

  • Ensure all patients wash their hands thoroughly upon entering the premises and exiting the surgery
  • Regular antiseptic cleaning of commonly used areas such as the waiting room, reception area as well as all door handles and taps. This is done after every patient visit
  • All reading material and children’s toys have been removed from the waiting room to minimise the risk of cross infection
  • Infection control procedures within the surgery comply with the Australian Dental Association (ADA) protocols and remain unchanged

What you need to know before making an appointment

Have you recently developed symptoms such as:

  • Fever
  • Cough
  • Sore throat
  • Shortness of Breath


If you think you may have been in contact with a suspected or confirmed coronavirus case?

If YES to any of the above you will need to postpone your appointment to a later date.

Operating Hours commencing 13 July 2020 until further notice

Monday:        Open    (Dr Michelle Condello)
Tuesday:       Closed    
Wednesday:  Closed
Thursday:      Open    (Dr Kirsty Lentine)
Friday (AM):  Open    (Dr Kirsty Lentine)

Due to the constant updates we are receiving from the Federal Government and the ADA these hours may change.

Appointment Bookings and Check-up reminders

Online and telephone appointment bookings can still be made for essential treatment only.

All automated check up reminders will also be temporarily postponed 

All new updates will be posted on this page

Stay safe and healthy

Highett Dental Group