28 September 2020

COVID-19 (coronavirus) Patient Update

Based on the Premiers advice and guidance from the Australian Dental Association (ADA) dentists in Metropolitan Melbourne can commence practicing at Level 1 (normal) restrictions from Monday 28 September 2020

Level 1 Restrictions (Dental)

ALL DENTAL TREATMENTS USING STANDARD PRECAUTIONS FOR PEOPLE WHO DO NOT MEET CLINICAL RISK FACTORS FOR COVID-19

Our approach to COVID-19

Social Distancing

  • In alignment with the Australian Government and their policy regarding social distancing, we are lengthening our appointment times to ensure the waiting room has no more than one person per 4m2.

Temperature Checks

  • Mandatory temperature checks for everyone entering the premises. This includes staff on a daily basis.

Sanitation and Cleaning

  • Ensure all patients wash their hands thoroughly upon entering the premises and exiting the surgery
  • Regular antiseptic cleaning of commonly used areas such as the waiting room, reception area as well as all door handles and taps. This is done after every patient visit
  • All reading material and children’s toys have been removed from the waiting room to minimise the risk of cross infection
  • Infection control procedures within the surgery comply with the ADA protocols and remain unchanged

What you need to know before making an appointment

Have you recently developed symptoms such as:

  • Fever
  • Cough
  • Sore throat
  • Shortness of Breath
  • Fatigue

And/Or

If you think you may have been in contact with a suspected or confirmed coronavirus case?

If YES to any of the above you will need to postpone your appointment to a later date.

Operating Hours commencing 28 September 2020 

Monday:        Open    (Dr Michelle Condello)
Tuesday:       Open    ( Dr Michelle Condello)    
Wednesday:  Closed
Thursday:      Open    (Dr Kirsty Lentine)
Friday:          Open    (Dr Kirsty Lentine)

Due to the constant updates we are receiving from the Federal Government and the ADA these hours may change.

All bookings can be made via telephone as well as our online bookings system which has been reactivated. 

All automated check up reminders via sms and email will resume on 5 October 2020

All new updates will be posted on this page

Stay safe and healthy

Highett Dental Group